Support and guidance in the purchase, at all times
- During the process of purchasing and shipping the product, we will stay in touch. Once we receive the order request, you will receive an email confirming it. If you do not receive it, please check your Spam folder. If you don't have the email, you can contact us by phone (+34) 925 545476 or by sending an email to this email address: info@a6recambios.com to solve the problem as quickly as possible. Don't worry, we will advise you at all times.
- Remember to accurately reflect your information in your customer profile, with at least one valid phone number, so we can contact you in case of any issues with your shipment.
- Important: once the order is in the delivery phase, you cannot make any changes or cancel it. You will need to wait for its receipt, and we will process the return or exchange if you indicate so.
- If the shipment is delayed due to internal reasons of our transport agency, let us know, and we will file a complaint for the company to contact you and resolve the issue as quickly as possible.
- If delivery deadlines are not met, contact us through the phone number: (+34) 925 545476 or you can send us an email to info@a6recambios.com to resolve the issue.